101 Virtues to apply to your life, Number Eighty-two
Number Eighty-two
When you deliver a matter, do it without passion and with discretion. However mean the person may be, you do it, too.
The quote emphasizes delivering criticism or addressing issues calmly, tactfully, and impartially, regardless of the person's character. In modern terms, this virtue is about professionalism and emotional intelligence, handling difficult conversations with composure and fairness.
Practical application today
Workplace Feedback
When giving constructive criticism to a colleague, focus on the issue, not the person. Use neutral language, e.g., "The report could benefit from more data" instead of "You didn’t do enough research."
Conflict Resolution
Stay calm and objective during disputes, even if the other person is hostile. Listen actively and respond thoughtfully to de-escalate.
Social Media Interactions
Respond to negativity or trolling with restraint, avoiding emotional outbursts. A measured reply or choosing to disengage reflects this virtue.
Customer Service
Deal with rude clients patiently, addressing their concerns politely without taking it personally.
This approach fosters respect, maintains professionalism, and prevents escalation, regardless of the other person's behavior.
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